FREQUENTLY ASKED QUESTIONS
EVERYTHING YOU COULD POSSIBLY WANT TO KNOW!
Before you Enter!
- What's the minimum age for the event?
There is no age restriction.
- Do tickets have a fixed seat?
All GA tickets (Single Day tickets, Weekend, Weekend Duo) are all open seating. Weekend Premium is also open seating being on the floor of the arena right in-between the player walk-in.
- What can I bring into the arena?
Please visit the Wintrust Arena website here for all prohibited items including bag sizes, cameras and more!
- Signing Sessions?
Signing sessions each day - for your chance to get your gear signed by your favourite team, make sure you get in line early! Signing sessions last 45 minutes, are restricted to the first 200 patrons! There will be open sessions held for everyone and exclusive signing sessions for Weekend Premium holders only.
- Where do I pick up my official event goodie bag?
If you have purchased a ticket that comes with a bag you can pick it up from the allocated point in the venue. It will be clearly signposted.
- Can I purchase official event goodie bags?
No, goodie bags are exclusive to Weekend Premium ticket holders and include exclusive IEM Chicago 2018 merchandise not for sale to the general public. Make sure to secure yours before they sell out!
- What options are there for food and drinks?
There is a variety of food stands and vendors directly inside the arena that everyone can choose from. You can take your meal to your seating as well if you would like to. Alternatively, you can exit the arena and have your lunch somewhere outside the stadium and then re-enter.